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Privacy policy
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This Confidentiality Policy describes how the personal data collected when visiting the website and using the applications of Delta Dore Finance and its subsidiaries (hereinafter "DELTA DORE") and when visiting the concept home are used.

Each product or service offered by DELTA DORE may be supplemented by specific confidentiality rules which depart from this Confidentiality Policy.

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No personal data will be collected without your knowledge.

The websites and applications are accessible without having to reveal your identity or give any personal information.

However, DELTA DORE may be required to collect personal data about you, notably via applications, provided that it informs you in advance.

Such data may be collected:

▪ when creating a customer account,
▪ when visiting a concept home,
▪ when you leave comments (e.g. forums, social networks, blogs),
▪ when you contact us (telephone, email, etc.),
▪ when you accept the Terms of Use,
▪ when using the application.
These data will be used in accordance with this Confidentiality Policy. However, we will not be responsible for any third party use of personal data where you provide such data to the third parties concerned via this Website. We recommend that you remain vigilant as to the personal data that you disclose.

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What is a cookie?

A cookie is a file stored on the hard disk of your computer, tablet or smartphone when you visit a Website or use an application. Information about your browsing habits is stored in these files installed on your computer, tablet or smartphone. Cookies do not enable us to identify you personally.

The use of cookies requires the user's prior consent.

▪ If you accept cookies, they can be used to:

- draw up statistics (number of visits, number of page views, etc.).
- adapt how our site is displayed on your equipment (PC, tablet, smartphone, etc.)
- save information about a form that you have completed (contact form, qualified fitter form, etc.)

▪ If you refuse cookies, access to certain functions of our website or application may be limited.

Managing cookies is specific to the browser used. Each browser can be configured to prevent cookies from being recorded or to accept cookies on a case by case basis.

Each browser's configuration is different. The procedure for managing cookies is described in your browser's help menu.

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Your personal data are collected principally to ensure that the products and services offered by DELTA DORE work correctly and effectively. Personal data may also be included in studies and statistics. Where applicable, any data collected will systematically be processed anonymously. The collection of data will also help to give DELTA DORE a better understanding of your preferences and practices and therefore enable it to match its commercial offers with your wishes.

Under no circumstances can personal data be assigned to third parties without your prior consent.

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Personal data will be stored on our servers for as long as this is necessary in terms of the functioning of your equipment.

DELTA DORE may outsource the storage of certain personal data to subcontractors but will remain responsible for such data. You can exercise your right not to have your data stored by our subcontractors by contacting us. In this case, access to our services may be limited.

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VAny personal data collected will be accessible to DELTA DORE's employees, according to their duties, and to its subcontractors.
Subject to your consent, data may also be accessible to DELTA DORE's partner companies so that you can be offered the opportunity to take up certain services (e.g. maintenance, assistance). To express your consent, you may need to physically tick a box. 

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In accordance with Article 34 of French Act no. 78-17 of 6 January 1978 (French Data Protection Act), you have the right to access, rectify and oppose the collection of your personal data. You may exercise your rights by contacting us at the addresses specified in Article 12 of this Confidentiality Policy.

If you are entered on a DELTA DORE distribution list, you may of course unsubscribe at any time by clicking on the appropriate link.

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Delta Dore takes all necessary steps in terms of respect for your privacy and the use of your personal data.

Delta Dore, with the help of AMOSYS, one of the leading French cyber security companies and accredited by the ANSI[1] as a PASSI[2], guarantees the security, integrity, quality and confidentiality of the information automatically collected when using connected equipment and mobile applications or when visiting the website, in order to ensure maximum immunity.

This site has been registered with the French Data Protection Authority (CNIL). The information communicated by you will be processed according to the applicable laws and, in particular, the French Act no. 78-17 of 6 January 1978 (French Data Protection Act). DELTA DORE takes all necessary measures to comply with Article 34 of that Act which provides that "the data controller shall take all useful precautions, with regard to the nature of the data and the risks of the processing, to preserve the security of the data and, in particular, to prevent their alteration and damage, or access by unauthorised third parties".

To ensure that personal data are protected, DELTA DORE will assess its security mechanisms and keep them up to date. You will be regularly notified of any changes affecting not only the Connected Equipment belonging to the User and the Applications that he uses but also the interoperability of such equipment with the Applications. You must accept these notifications in order to incorporate the latest security functionalities and information.

1 - ANSI: Agence Nationale Sécurité Informatique [National Agency for IT security]
2- PASSI: Prestataire d'Audit de Sécurité Systèmes d'Information [Information Systems Security Auditor]

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The site and the applications are not intended for minors and are not therefore capable of collecting their personal data. However, if minors use the website and the application, they would be acting under the responsibility of the persons vested with parental responsibility.

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This confidentiality policy is the only binding policy until it is replaced by a new version.

This confidentiality policy is liable to change from time to time. You are therefore advised to consult it regularly.

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Posting a hypertext link to requires prior written authorisation. Send your request to: MARKETINGDIGITAL@DELTADORE.COM.

DELTA DORE cannot under any circumstances be held liable for the content of sites that contain a hypertext link from, and cannot assume any liability for the content, products, services, etc. available on those sites or from those sites.

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▪ By post:
Correspondant Informatique et Libertés
Le Vieux Chêne

By email: